FAQs

What is Beard Butter?

Beard Butter is a beard softener and an anti-itch product made to help you grow your beard with comfort. It is designed to be used once or twice a day.

 

What is Beard Balm?

Beard Balms are made much like Beard Butter just with beeswax for a strong hold. It’s designed for longer more coarse beards who need help maintaining those fly-aways.

 

What is Beard Oil?

Our Beard Oil is designed to be different than all the best on the market. Beard Oil is generally made with a carrier oil, such as coconut oil. argon oil, and others. We decided to take a different approach which really makes all the difference. Instead of having a carrier oil (a filler to make it a cheaper product) we decided to liquefy our shea butter and fuse it with other great oils that really help keep your beard soft and healthy.

 

How long does it normally take to ship?

Our shipping policy is 3-5 days for handling just to play it safe, but we try to get it shipped sooner than that (typically next business day). If you have questions about where it is in the process we are always happy to help and get you the info. A shipping confirmation with a tracking number will be sent to you as soon as its shipped. Once shipped, it usually takes 2 to 4 days for delivery in the U.S. and 10-15 days International.

 

How do I contact you if something is wrong with my order?

The fastest way to get a hold of us is with the "Contact Us" tab in the bottom right corner, or email us at support@freshbeards.com

 

What is the difference between the "Premiums" and the "Original" Beard Butters?

Our original beard butter uses scents you are more familiar with, such as tea tree, citrus, and coconut. Classic is unscented. The premium beard butters have more unique smells that define a man. You can find out more of each one in their descriptions. 

 

How much should I use?

Depending on the size of the beard we generally recommend a thumb size. Rub it in your hands until its melted and then into your beard as needed.

 

Do you offer samples?

We do not offer any samples.

  

Do you have tracking info on orders?

Yes. We supply you with your tracking info on day of shipping.